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Welcome to the PHC Shop operated by Concept Design Studios!
Please take time to read our policies below before placing your order.
Turnaround Times:
All items are created custom when they are ordered. You should receive your items within approximately 2 weeks. Due to shipping and inventory issues during COVID, we can't guarantee an exact turnaround but will do our very best to stick to that 2 week timeline.
Returns and exchanges
While we strive for simplicity and clarity while shopping with us, sometimes things just don't fit the way that you would like. We are happy to exchange items, follow the link below for detailed instructions on returns.
We stand by the quality of our products and embroidery. If you have received an item with any defects, we would be happy to replace it for you. Please follow this link to contact us regarding damaged items.
Contact Us:
For any questions, please fill out the contact form here and we will get back to you as quickly as we can!